Hi Dejan
We’re writing to let you know that we’ve identified a problem with the battery in your Pixel 6a device, and have a plan to address it, which is detailed below. We understand this is inconvenient and have developed several support options for you to consider.
Software Update
A mandatory software update for your Pixel 6a will start rolling out July 8, 2025 which will enable important battery management features on certain 6a devices.
This update will reduce your device’s battery capacity and charging performance in order to reduce the risk of potential battery overheating, which could pose a risk to users. Not all Pixel 6a devices will receive this update but your device will be impacted.
This mandatory automatic software update, while present on your phone after the roll-out date, will only activate these new battery management features once your phone’s battery has completed 400 charge cycles. You will not see a change in your device’s battery capacity until that time. We will send you reminder notifications of the new battery management features when your device is at 375 and 400 charge cycles.
Support Options
More details related to this change are available
here. We want our customers to have the best experience with their products, so we are making
support options available to users based on your country of purchase, location and warranty status. Some customers may be eligible for battery replacement at no charge, depending upon location and availability. See if you are eligible for battery replacement at no charge or explore other support options by visiting our
registration page.
Eligibility criteria and other terms will apply. Thank you for being a Pixel customer. We’re working to get this issue resolved for you as soon as possible.
Thank you,
Pixel team
