I had an issue with Securom launching the game using my retail CD. It was not recognized as a genuine disk. So I sent them an an email and they responded back in less than 12 hours. They sent a link to a new LaunchGTAIV.exe file that happens to be a no CD launcher. Below is what they wrote with a link to the new .exe file:
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Hello.
Thank you for your e-mail.
Your issue can be solved with an updated executable.
Please perform these steps:
1. Open the folder 'C:/Program Files/===jeux/gta/Grand Theft Auto IV/'
2. Rename the 'launchgtaiv.exe' to 'launchgtaiv.exe.OLD' in the folder above (Right-click on this executable and go down to 'rename') 3. Download this zip-archive:
http://www.securom.com/support/customers/rockstar/GTAIV_t326/LaunchGTAIV.zip
4. Extract the new 'launchgtaiv.exe' from the downloaded zip-archive into the folder 'C:/Program Files/.../Grand Theft Auto IV/'
5. Start the new 'launchgtaiv.exe'
If the problem persists, please send another analysis file of the new 'launchgtaiv.exe' to us.
If you have any further questions feel free to contact us.
Best regards,
SecuROM Support Team
SecuROM on the web:
http://www.securom.com or via e-mail:
[email protected]
*** Please include the subject line exactly as written above including your ticket number in all communications to ensure proper handling ***
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