I checked mine local post office I said my name and address and after the check they did not have any information about the package for me. Within 2 days, the delivery time expires, as there has not been a delivery so far, I would a refund.
Again, if by any chance the shipment comes I will contact you for payment although I sincerely doubt that it will come.
Thank you for your valuable feedback.
For the flat rate shipping, if you did not purchase the tracking option during checkout, you will not have tracking number.
But be sure the package is on the way. We sell thousands of parcels every day to your country that reach our customers successfully with no tracking number.
We kindly hope you can wait till Nov.11
We are sure to offer you solutions if you cannot get your order till that date.
We are at your service, please feel free to contact us anytime.
Auuu koji bezobraznici delimični refund. Platio sam 20,14$ a oni nude 10$ nazad.We apologize for this delay and sincerely regret to hear that you have not received your order.
After reviewing your order in detail, we have found that you haven't purchased any insurance during the check-out. Please understand that in such case we can only compensate you partially.
The shipping company is actually responsible for this loss which is sadly beyond our control.
Please review in detail our shipping and insurance policy in our terms and conditions here: http://www.gearbest.com/about/terms-and-conditions.html
However, as you are a valuable customer, we are willing to help you the best way we possibly can.
Here are the best solutions we can offer you in this situation:
1) Partial refund to your Wallet as store credit.
We can refund 10 USD as a gesture of good will to your Wallet and exceptionally reward you with extra points (You will receive 1 points for every 1 USD. For example 3 USD will gain you 3 points).
You can use both your Wallet and points to purchase your future products.
Learn more about wallet benefits : http://www.gearbest.com/m-article.htm?id=111
Learn more about points benefits : http://www.gearbest.com/about/about-points.html
2) Partial refund to your original payment account.
In this case, we can refund 10 USD to your original payment account.
Kindly let us know your decision.
Once again we apologize for any inconvenience caused.
Nema razloga da se preganjas sa njima ukoliko si platio preko paypala.
Zali se paypalu i uveren sam da ces dobiti pun iznos.
Pravo da ti kažem nisam ni gledao da li ima TN ovo mi je bila druga kupovina kod njih...sada sam pogledao Unregistered Air Mail 1,46$ Registered Air Mail 2,68$ Expedited Shipping 29,33$Stavi se u njihovu situaciju? Tj. zamisli da su uloge obrnute? - GB ti je platio lampu, a ti si je lepo spakovao i poslao... I sad ti GB prijavljuje da mu lampa nije stigla, a to nigde nije moguće proveriti. Kako bi ti reagovao u takvoj situaciji?
Electronic information,receive--15-Sep-2017 04:16 AM
Small package Center, receive--15-Sep-2017 06:16 AM
Parcel centre,sealing--15-Sep-2017 09:16 AM
Small package Center, left--15-Sep-2017 10:49 AM
Exchange Bureau, have been exported to open--16-Sep-2017 06:49 PM
Exchange Bureau, have been exported directly--17-Sep-2017 12:52 PM
Transit Center,left hand navigation--17-Sep-2017 06:26 PM
SERBIA, Arrived --01-Oct-2017 06:26 PM
SERBIA, the transfer of customs-- 01-Oct-2017 10:06 PM
Electronic information,receive--16-Jun-2018 09:31 AM
Small package Center, receive--16-Jun-2018 11:31 AM
Parcel centre,sealing--16-Jun-2018 02:31 PM
Small package Center, left--16-Jun-2018 04:04 PM
Exchange Bureau, have been exported to open--18-Jun-2018 12:04 AM
Exchange Bureau, have been exported directly--18-Jun-2018 06:07 PM
Transit Center,left hand navigation--18-Jun-2018 11:41 PM
SERBIA, Arrived --02-Jul-2018 11:41 PM
SERBIA, the transfer of customs-- 03-Jul-2018 03:21 AM
Toliko je mala razlika u ceni pod uslovom da ovaj registered air mail ima TN u odnosu na unregistered air mail?
Da li ti znas da su to izmisljeni statusi da je stiglo u Srbiju? Kako ne primetis da uvek tacno za dve nedelje posle 'left hand navigation' se pojavi status da je stiglo u Srbiju.^
Jel da, ti si siguran da poštari ne kradu?
Jedan od mojih nekoliko paketa, koje nikada nisam dobio. Ko ga je ukrao, ako nisu poštari?
Od tada plaćam pravi TN za sve, a letos sam napravio test sa jednim paketićem vrednosti 1$, za koji nisam platio pravi TN...
... i naravno, i njega su ukrali. Nikada ga nisam dobio.
A za svo ovo vreme, izuzev ovog jednog paketića koji je bio test, sam kupio jedno 50 paketa sa pravim TN-om i svi su mi lepo i na vreme isporučeni.
I ti si siguran da poštari ne kradu?
GearBest je tu Consijevu lampu platio $10, prodao je Consiju za $20, poštar je maznuo lampu, a GearBest sada nudi Consiju da mu vrati pola novca. To im je najmanje smaranje - ništa nisu zaradili, ali nisu ništa ni pukli. Dok naši poštari budu krali sporadično, to će se tako i završavati. Ako se pojava učestali, sigurno će GearBest nešto preduzeti.
Ma joook, on je siguranDa li ti znas da su to izmisljeni statusi da je stiglo u Srbiju? Kako ne primetis da uvek tacno za dve nedelje posle 'left hand navigation' se pojavi status da je stiglo u Srbiju.
Meni je vise puta paket urucen nedelju dana pre tog njihovog statusa.
Nasi postari ne kradu, mozda neki pojedinac. Pre ce biti da kad nema paketa da se zagubio u Kini, ili se raspao u nekom centru. Jednom mi je stigla litijumska baterija ko tenk da je presao preko nje.
Kad nema paketa to znaci da nije preziveo transport.
Sent from my GT-I9505 using Tapatalk
Svakako da ću im platiti ako mi bude došla iako sam poručio istu lampu, ali preko Aliexpressa.Dear Valued Customer, We apologize for the delayed response. We would like to express our sincerest apologies for any inconvenience caused to you. With international flat rate shipping (registered/unregistered), the delivery time is slower than expedited shipping (i.e. DHL). The delivery time may also be affected by extenuating circumstances such as extreme weather conditions, national holidays and peak delivery seasons. According to the situation and your request, we can offer you a refund of -20.14 USD to your PayPal account. If you receive your package later kindly contact us to let us know. We kindly ask you to repay us once you have received your item. Thank you for your understanding and patience.
Ma joook, on je siguran
Broj za praćenje mu je sigurno kako treba, a ne onaj koji se sastoji samo od cifara, a išao je i u poštu da vidi gde je zapelo...
Ne kažem da pošta ne krade, ali iz odnosa GB prema kupcima sam siguran da su oni krivci, a ne pošta.
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