@tiha Kontaktirao sam Amazon, ali oni zakomplikovaše. Pričah sa operaterom koji se zove Shubham. I ne znam da li piše iz Indije pošto ga razumem sasvim suprotno od onog što Amazon navodi pri naplati depozita. Kaže da kurir može tražiti različito od depozita i da se to (može da) plati, a oni refundiraju depozit za šest meseci!?
"Shubham:Upon checking the details I see that the generally Amazon pre-attempts the amount charged by Customs it is an estimation and if it varies in any way generally the customer ls liable to pay it.
You can pay the amount that the carrier has asked and the amount which is paid on the order will be refunded automatically uplaćeni after 6 months,
Thursday, December 3, 2020"
Ma ajde... Nema to nigde navedeno. Ne znam ni ovaj datum odakle mu...
Rekoh mu i za ovo - About Import Fees Deposit:
"You won't be charged additional fees if the actual Import Fees exceed the Import Fees Deposit we estimated. For items sold by Amazon Marketplace sellers, please check the seller's policies.
If the actual Import Fees are less than the Import Fees Deposit collected by us on your behalf, you'll automatically be refunded the difference to the payment method you used for the order. You'll receive a notification e-mail confirming the amount of the refund. The refunds will be processed as and when we receive carrier invoices confirming the actual Import Fees."
Posle je bila druga priča, ali uglavnom neodređena...
"Please be rest assured, I will escalate this issue so that this is not repeated again in the future." E moj Shubham ...
Sačekaću ove iz UPS-a da me kontaktriaju kako su rekli, pa ću videti u čemu je problem