Opet ja 
....ovo je Global odgovorio mojoj cerki zasto 23 , a ne 37 evra....neto od bruto minus tara...i to ti je to...ja sad razmisljam...da ne saljem nego jer na koverti mi pise 5 meseci za povrcaj novca....a idemo u oktobru....da se odvozam na aerodrom pa da probam tamo....samo da li se tamo sigurno moze podneti. Studio?
Please be informed that the VAT rate in Slovakia is currently 20 %.
As an eligible overseas visitor, you can claim back net VAT content of the sales price, which is 16.67%.
If you wish to calculate the net VAT from the sales price, use the following formula: (VAT rate)% / (100+VAT rate)% = (net VAT rate)%
Our administration charge (the difference between the net VAT and refund) is based on a sliding scale rather than on a percentage of the amount spent by a customer.
As we believe in a transparent refund policy, we provide all the necessary information about charges on Global Blue Forms.
In addition, we provide retailers with our refund tables in order to assist them in the correct calculation of refunds.
Please be advised that the administration charge is applied to all VAT refunds on behalf of 270,000 retailers world-wide that have outsourced their VAT refund service to Global Blue.
The fee covers the cost of providing the VAT refund service, including the provision of more than 210 cash refunds desks located at the world's largest airports.
We hope this illustrates why the administration fee is applied to the VAT refund service provided for the affiliated retailers.
We hope you find this information useful.
Yours sincerely,
Pin-yu Liu
Customer Service
Global Blue
....ovo je Global odgovorio mojoj cerki zasto 23 , a ne 37 evra....neto od bruto minus tara...i to ti je to...ja sad razmisljam...da ne saljem nego jer na koverti mi pise 5 meseci za povrcaj novca....a idemo u oktobru....da se odvozam na aerodrom pa da probam tamo....samo da li se tamo sigurno moze podneti. Studio?Please be informed that the VAT rate in Slovakia is currently 20 %.
As an eligible overseas visitor, you can claim back net VAT content of the sales price, which is 16.67%.
If you wish to calculate the net VAT from the sales price, use the following formula: (VAT rate)% / (100+VAT rate)% = (net VAT rate)%
Our administration charge (the difference between the net VAT and refund) is based on a sliding scale rather than on a percentage of the amount spent by a customer.
As we believe in a transparent refund policy, we provide all the necessary information about charges on Global Blue Forms.
In addition, we provide retailers with our refund tables in order to assist them in the correct calculation of refunds.
Please be advised that the administration charge is applied to all VAT refunds on behalf of 270,000 retailers world-wide that have outsourced their VAT refund service to Global Blue.
The fee covers the cost of providing the VAT refund service, including the provision of more than 210 cash refunds desks located at the world's largest airports.
We hope this illustrates why the administration fee is applied to the VAT refund service provided for the affiliated retailers.
We hope you find this information useful.
Yours sincerely,
Pin-yu Liu
Customer Service
Global Blue
