System Information (local)
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computer name: SOGO-PC
windows version: Windows 7 , 6.1, build: 7600
windows dir: C:\Windows
Hardware: MS-7680, MSI, H61M-E33 (MS-7680)
CPU: GenuineIntel Intel(R) Core(TM) i5-2300 CPU @ 2.80GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 4276764672 total
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Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump
Crash dumps are disabled for your computer.
On Mon 4.8.2014 23:51:43 GMT your computer crashed
crash dump file: C:\Windows\Minidump\080414-17253-01.dmp
This was probably caused by the following module: Unknown ()
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error.
Google query: CUSTOM_ERROR
On Mon 4.8.2014 15:04:07 GMT your computer crashed
crash dump file: C:\Windows\Minidump\080414-21450-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5CCBC)
Bugcheck code: 0x116 (0xFFFFFA800556B010, 0xFFFFF8800FFD293C, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Mon 4.8.2014 15:04:07 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl!TdrResetFromTimeout+0x214)
Bugcheck code: 0x116 (0xFFFFFA800556B010, 0xFFFFF8800FFD293C, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Mon 4.8.2014 14:52:14 GMT your computer crashed
crash dump file: C:\Windows\Minidump\080414-22354-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5CCBC)
Bugcheck code: 0x116 (0xFFFFFA8006019010, 0xFFFFF8800740BE30, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Mon 4.8.2014 14:30:26 GMT your computer crashed
crash dump file: C:\Windows\Minidump\080414-21465-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5CCBC)
Bugcheck code: 0x116 (0xFFFFFA8006054010, 0xFFFFF8800FFB093C, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Mon 4.8.2014 2:28:16 GMT your computer crashed
crash dump file: C:\Windows\Minidump\080414-20841-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5CCBC)
Bugcheck code: 0x116 (0xFFFFFA8006169010, 0xFFFFF8801003893C, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Mon 4.8.2014 2:24:06 GMT your computer crashed
crash dump file: C:\Windows\Minidump\080414-20826-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5CCBC)
Bugcheck code: 0x116 (0xFFFFFA8006075010, 0xFFFFF880073C7E30, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Mon 4.8.2014 2:12:24 GMT your computer crashed
crash dump file: C:\Windows\Minidump\080414-20514-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5CCBC)
Bugcheck code: 0x116 (0xFFFFFA8006121010, 0xFFFFF8800FF9E93C, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Mon 4.8.2014 2:09:15 GMT your computer crashed
crash dump file: C:\Windows\Minidump\080414-20498-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5CCBC)
Bugcheck code: 0x116 (0xFFFFFA800611A010, 0xFFFFF8800FFC693C, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Mon 4.8.2014 2:06:53 GMT your computer crashed
crash dump file: C:\Windows\Minidump\080414-20919-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5CCBC)
Bugcheck code: 0x116 (0xFFFFFA8006084010, 0xFFFFF8801002993C, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
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Conclusion
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48 crash dumps have been found and analyzed. Only 10 are included in this report. 3 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
dxgkrnl.sys (DirectX Graphics Kernel, Microsoft Corporation)
nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 340.52 , NVIDIA Corporation)
unknown_module_00000000`00000000.sys
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
