@rajkosto
Hvala na pomoći.
Sa mobilne mreže,odnosno mobilnog ,proveravam port forvarding sa linka koji si mi poslao, i svi ovi portovi su po difoltu blokirani na ruteru:TCP port 443, 1194, 3478, 3479, 6000, 8883,65534.
Gadjam WAN IP adresu na ruteru,oni koju vidim iz rutera da mi je WAN.
192.168.1.26 je IP NVR ,i po proizvodjaču,on koristi 1194 port.
Pristupam kamerama i NVR-u ,isključivo preko android Cloud aplikacije,a ona dalje ide preko rutera na NVR i kamere.
Ceo problem je nastao,jer iz nekog razloga ,ne mogu da pristupim NVR-u i kamerama preko Cloud aplikacije na mobilnoj mreži,već mogu da pristupim isključivo preko Wi-Fi mreže,sa bilo koje udaljene lokacije.Upravo sada gledam kamere sa udaljene lokacije preko Wi-Fi mreže,čim stavim mobilnu mrežu,nema slike.
Ovo kaže njihova podrška.
I think that the our Cloud app connection could be “P2P” (directly connect from Cloud app to the camera) when you are using WiFi; when you are using mobile network, the Cloud connection would be “Relay” mode that will connect to Cloud server first and then connect to the camera because ,Cloud connection from the Cloud app to the camera goes not well.
I would recommend to check the our Cloud app needed ports and router setting because the settings will cause the connection entering “Relay” or “P2P”.
If the ports are not blocked and your router does not have the NAT type setting, then the key point could be related to your ISP router setting.
Our Cloud uses below ports:
TCP port 443, 1194, 3478, 3479, 6000, 8883 and 65534.
UDP port 53, 123, 3478, 3479, 6000, 9001-9003 and 49152-65535.
If your firewall or router only allows specific ports, please make sure above ports are not blocked from inside to outside.
If the port 1194 is not opened, our Cloud service on NVR will show error!