Cudne greske u Windowsu

[ivanbass1]

Vec neko vreme mi se desava da dobijem neku od sledecih gresaka:

Access Violation,
Illegal Instruction,
Privileged Instruction

To mi se odavno desavalo u Chrome-u, a od skoro sam gledao zasto mi puca Overwatch i u error logovima iskopao Access Violation. Takodje su mi jos neke igre pucale.

Sta sam sve probao:
-20 puta brisao drajvere za GPU i probao starije (22.5.1 i 22.8.2). Brisao i sa DDU
-Reinstalacija igrica koje pucaju
-Dodavanje u exception za antivirus i iskljucivanje antivirusa
-Reset bios podesavanja na fabricka i ukljucivanje samo XMP profila koji je dugo vremena radio stabilno
-Jutros sam ubacio i svez Windows, ali puca i nakon toga
-Smanjio klok memorije i na 2133 bez XMP profila
-Probao da fiksiram klok i napon procesora i da iskljucim turbo i power saving opcije

Windows je legalan, nista krekovano od softvera nije na njemu. Prime95 prolazi i vise od sat vremena. Nista se ne pregreva, procesor do 60c, GPU do 80c, SSD do 45c. Bios poslednji dostupan za plocu. Memtest upravo radi preko sat vremena i ne puca. GPU testovi Superposition i Heaven prolaze bez problema.

Poceo sam na kraju da sumnjam na SSD jer je Overwatch prestao da puca kada sam ga prebacio na HDD. Kingston SSD Manager pokazuje da SSD nema nikakvih gresaka. Azurirao sam i firmware SSD-a, i dalje chrome pukne ponekad.

Specifikacije:

R5 3600
MSI X370 Krait
2x8GB Aegis 3000MHz
6600 XT Sapphire Nitro+
Seasonic Focus 650 Gold napajanje
Provetreno kuciste
Kingston A2000 1TB

Ima li neko ideju sta ovo moze biti?

 

[danilo989]

Okaci .dmp fajlve ako ih imas. Pogledaj u minidump i LiveKernelReports folderima

 

[OA5599]

Vidi u Event vieweru da li imaš WHEA ID 19 gresaka.

Za SSD vidi kroz s.m.a.r.t da li ima CRC grešaka i da li skače broj.

 

[spasoje]

"Poceo sam na kraju da sumnjam na SSD"

Probajte neki drugi SSD.

 

[ivanbass1]

Evo analiziranog memory dump-a:
@danilo989

---------------------------------------------------------------

Microsoft (R) Windows Debugger Version 10.0.22621.1 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\ivank\Documents\Overwatch\Logs\errors\Overwatch_104319_Retailx64_enUS_5444_09-18-22_20.08.18_Minidump.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Version 19044 MP (12 procs) Free x64
Product: WinNt, suite: SingleUserTS
Edition build lab: 10.0.19041.1741 (WinBuild.160101.0800)
Machine Name:
Debug session time: Sun Sep 18 22:08:18.000 2022 (UTC + 2:00)
System Uptime: 0 days 0:04:59.352
Process Uptime: 0 days 0:04:13.000
................................................................
........................................................
Loading unloaded module list
.............
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(1544.43c): Access violation - code c0000005 (first/second chance not available)
For analysis of this file, run !analyze -v
ntdll!NtWaitForSingleObject+0x14:
00007fff`50dcd084 c3 ret
0:008> !analyze -v
*******************************************************************************

• *
• Exception Analysis *
• *

*******************************************************************************

*** WARNING: Unable to verify timestamp for bink2w64.dll

KEY_VALUES_STRING: 1

Key : AV.Fault
Value: Read

Key : Analysis.CPU.mSec
Value: 5483

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 835870

Key : Analysis.Init.CPU.mSec
Value: 2608

Key : Analysis.Init.Elapsed.mSec
Value: 44428

Key : Analysis.Memory.CommitPeak.Mb
Value: 216

Key : Timeline.OS.Boot.DeltaSec
Value: 299

Key : Timeline.Process.Start.DeltaSec
Value: 253

Key : WER.Process.Version
Value: 6.2.19041.1741


FILE_IN_CAB: Overwatch_104319_Retailx64_enUS_5444_09-18-22_20.08.18_Minidump.dmp

NTGLOBALFLAG: 0

PROCESS_BAM_CURRENT_THROTTLED: 0

PROCESS_BAM_PREVIOUS_THROTTLED: 0

CONTEXT: (.ecxr)
rax=fffffffffffffffe rbx=000001dba5fa69d8 rcx=00000000ffffffff
rdx=0000000000000006 rsi=0000007dfbbff560 rdi=0000007dfbbff568
rip=00007ff7f5732816 rsp=0000007dfbbff500 rbp=00000000501c4dfa
r8=000000000004432d r9=000001dbeb351928 r10=0000000000000020
r11=0000007dfbbff500 r12=000001dba5fa6ba0 r13=000001dbce981470
r14=0000000000000000 r15=000000000004432d
iopl=0 nv up ei ng nz ac pe cy
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010293
Overwatch+0x1c62816:
00007ff7`f5732816 c84803c9 enter 348h,0C9h
Resetting default scope

EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ff7f5732816 (Overwatch+0x0000000001c62816)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 00000000501c4df2
Attempt to read from address 00000000501c4df2

PROCESS_NAME: Overwatch.exe

READ_ADDRESS: 00000000501c4df2

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR: c0000005

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: 00000000501c4df2

IP_ON_STACK:
+0
0000007d`fbbff630 91 xchg eax,ecx

FRAME_ONE_INVALID: 1

STACK_TEXT:
0000007d`fbbff500 0000007d`fbbff630 : 00007ff7`f587226e 0000007d`fbbff630 0000007d`fbbff570 000001db`aafc5440 : Overwatch+0x1c62816
0000007d`fbbff508 00007ff7`f587226e : 0000007d`fbbff630 0000007d`fbbff570 000001db`aafc5440 00007ff7`f58722d3 : 0x0000007d`fbbff630
0000007d`fbbff510 0000007d`fbbff630 : 0000007d`fbbff570 000001db`aafc5440 00007ff7`f58722d3 000001db`a5fa6980 : Overwatch+0x1da226e
0000007d`fbbff518 0000007d`fbbff570 : 000001db`aafc5440 00007ff7`f58722d3 000001db`a5fa6980 00000000`00000000 : 0x0000007d`fbbff630
0000007d`fbbff520 000001db`aafc5440 : 00007ff7`f58722d3 000001db`a5fa6980 00000000`00000000 000001db`aafc5440 : 0x0000007d`fbbff570
0000007d`fbbff528 00007ff7`f58722d3 : 000001db`a5fa6980 00000000`00000000 000001db`aafc5440 0d800000`00006612 : 0x000001db`aafc5440
0000007d`fbbff530 000001db`a5fa6980 : 00000000`00000000 000001db`aafc5440 0d800000`00006612 00000000`0004432d : Overwatch+0x1da22d3
0000007d`fbbff538 00000000`00000000 : 000001db`aafc5440 0d800000`00006612 00000000`0004432d 00007ff7`f586fedf : 0x000001db`a5fa6980


STACK_COMMAND: ~8s; .ecxr ; kb

SYMBOL_NAME: Overwatch+1c62816

MODULE_NAME: Overwatch

IMAGE_NAME: Overwatch.exe

FAILURE_BUCKET_ID: INVALID_POINTER_READ_c0000005_Overwatch.exe!Unknown

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

IMAGE_VERSION: 1.74.0.38783

FAILURE_ID_HASH: {bfbef310-149e-2e35-ac22-dd65214f2627}

Followup: MachineOwner
---------

 

[dzonihsv]

Testiraj memoriju-ram MemTest-om (butabilan Strelec npr ima MemTest).

 

[ivanbass1]

@dzonihsv
Prosao Memtest bez ikakvih gresaka.

 

[niki999]

Možeš li da nabaviš negde drugi SSD? Ako možeš intaliraj overwatch na njega ako radi onda je SSD...ili probaj da utakneš svoj SSD u drugi port... i lično mislim da si sam odgovorio na svoje pitanje ...

 

[Rick]

Probaj skinuti ssd i malo očistiti kontakte.

 

[ivanbass1]

Puca Overwatch i na HDD-u, nema nade

 

[panther_]

Jesi li probao da malo smanjis memory clock na kartici?

 

[Lukija]

Podigni neki Linux distro i pustio ovo:

GitHub - stressapptest/stressapptest: Stressful Application Test - userspace memory and IO test

Stressful Application Test - userspace memory and IO test - stressapptest/stressapptest

github.com

stressapptest -W -s 3600

Detalji:

Our preferred memory stress test

Google stressapp test via Linux Mint (or another compatible Linux disti) is the best memory stress test available. Google use this stress test to evaluate memory stability of their servers – nothing more needs to be said about how valid that makes this as a stress test tool. Install Linux Mint...

rog.asus.com

Jos jedan dobar test:

y-cruncher - A Multi-Threaded Pi Program

 

[ivanbass1]

Ma ako prolazi Prime95 sat vremena i Memtest bez problema, nije RAM..

Edit:
Jel moze do ploce ovo da bude?

 

[Lukija]

Kako ti je volja. Meni je stresstest upravo nalazio greske koje ova dva nisu. Drugo, 1h Prime95 nije dovoljno koji god da si koristio (blend, small FFT ...). Mozes da probas i ovo:

GitHub - sp00n/CoreCycler: Script to test single core stability, e.g. for PBO & Curve Optimizer on AMD Ryzen or overclocking/undervolting on Intel processors

Script to test single core stability, e.g. for PBO & Curve Optimizer on AMD Ryzen or overclocking/undervolting on Intel processors - sp00n/CoreCycler

github.com

Ovo su moja setovanja:

stressTestProgram = YCRUNCHER
runtimePerCore = auto
numberOfThreads = 2
mode = 19-ZN2 ~ Kagari

Core dump je interesantan:

rip=00007ff7f5732816 rsp=0000007dfbbff500 rbp=00000000501c4dfa

RBP se koristi da se pristupi varijablama na steku ili parametrima. Jako je cudno da je adresa otisla negde bestraga. Daj jos neki core dump a da nije igra. Imas i ove korisne alate:

Resplendence Software - WhoCrashed, automatic crash dump analyzer

WhoCrashed, automatic crash dump analyzer for Windows

www.resplendence.com

https://www.nirsoft.net/utils/blue_screen_view.html

 

[niki999]

Probaj ovo

1. Open your Overwatch installation folder (C:\Program Files (x86) by default)
2. Right click the Overwatch application file and choose Rename
3. Rename the file to OverwatchTest
4. Double click the renamed file to launch the game manually

 

[Jericho]

Evo ovde je objasnjeno zasto dolazi do toga i koje su opcije da se pokusa srediti - https://www.clasesordenador.com/en/how-to-fix-access-violation-exception-error-in-windows-10/

 

[ivanbass1]

Evo ovde je objasnjeno zasto dolazi do toga i koje su opcije da se pokusa srediti - https://www.clasesordenador.com/en/how-to-fix-access-violation-exception-error-in-windows-10/

Nije antivirus, DEP ne moze da se iskljuci za 64 bitne aplikacije, reinstalirao sam sve aplikacije i ceo sistem na kraju, nema razlike, i dalje u chrome-u dobijam gresku. Na kraju cu uzeti novu maticnu, posto je sve ostalo proslo testove, ili da vrtim jos testova za cpu i ram..

 

[Jericho]

Cekaj, sto bi ploca davala tako cudnu gresku? Probaj i drugi SSD, probaj sa po jednim stapom memorije, CPU i ploca su najmanje verovatni.

 

[ivanbass1]

Probao sam Overwatch na HDD-u ista greska izlazi, nije do SSD-a.

 

[Jericho]

Ali Win je na SSD, kakve veze ima gde je instalacija igre?

 

[danilo989]

Kao sto je @OA5599 rekao, obavezno proveri i WHEA greske u event vieweru ili HWInfo dok igras overwatch

 

[ivanbass1]

Nema nista na WhoCrashed i u HwInfo.

 

[danilo989]

Da ne bude zabune, jesi probao custom view u event vieweru da ti prikaze WHEA greske?

 

[ivanbass1]

Nisam probao to. Probacu ovih dana posebno sa po jednim stikom memorije, pa cu videti sta se desava. Chrome baca greske redovno kad koristim, overwatch necu igrati dok ne sredim ove greske. Nadam se da je do memorije jer to bi bilo najjednostavnije i najjeftinije zameniti.

 

[niki999]

Probaj što sam ti rekao da premestiš SSD u drugi slot PC je čunda zverka...na kraju možeš i WIN da instaliraš na HDD pa da vidiš (naravno bez SSDa na sistemu)...isto tako kao što su ti ljudi rekli probaj da koristiš jedan stick...namjanja verovatnoća je da je ploča crkla...

 

[ivanbass1]

Imam samo jedan M.2 slot na ploci.

 

[niki999]

Znam da je smor ali onda probaj da izvadis SSD i da instaliras WIN na HDD i memorija naravno stick po stick. Isto tako ako slučajno možeš da nađeš onda negde drugi SSD pa da probaš i sa njim.

 

[ivanbass1]

Probao posebno svaki ram stick, ista greska se javlja. Tesko da su se obe pokvarile u isto vreme, tako da bice da nije do ram-a..

Edit, evo analize dump-a, pa ako neko ima ideju sta je:


Microsoft (R) Windows Debugger Version 10.0.22621.1 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\ivank\Documents\Overwatch\Logs\errors\Overwatch_104319_Retailx64_enUS_6920_09-26-22_11.44.35_Minidump.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Version 19044 MP (12 procs) Free x64
Product: WinNt, suite: SingleUserTS
Edition build lab: 10.0.19041.1741 (WinBuild.160101.0800)
Machine Name:
Debug session time: Mon Sep 26 13:44:36.000 2022 (UTC + 2:00)
System Uptime: 0 days 0:19:59.804
Process Uptime: 0 days 0:03:45.000
................................................................
....................................................
Loading unloaded module list
.............
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(1b08.37dc): Access violation - code c0000005 (first/second chance not available)
For analysis of this file, run !analyze -v
ntdll!NtWaitForSingleObject+0x14:
00007ff8`4068d204 c3 ret
0:007> !analyze -v
*******************************************************************************

• *
• Exception Analysis *
• *

*******************************************************************************

*** WARNING: Unable to verify checksum for bink2w64.dll

KEY_VALUES_STRING: 1

Key : AV.Fault
Value: Read

Key : Analysis.CPU.mSec
Value: 6468

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 116689

Key : Analysis.Init.CPU.mSec
Value: 4030

Key : Analysis.Init.Elapsed.mSec
Value: 77688

Key : Analysis.Memory.CommitPeak.Mb
Value: 333

Key : Timeline.OS.Boot.DeltaSec
Value: 1199

Key : Timeline.Process.Start.DeltaSec
Value: 225

Key : WER.Process.Version
Value: 1.74.0.38783


FILE_IN_CAB: Overwatch_104319_Retailx64_enUS_6920_09-26-22_11.44.35_Minidump.dmp

NTGLOBALFLAG: 0

PROCESS_BAM_CURRENT_THROTTLED: 0

PROCESS_BAM_PREVIOUS_THROTTLED: 0

CHKIMG_EXTENSION: !chkimg -lo 50 -d !Overwatch
7ff77450627e-7ff77450637d 256 bytes - Overwatch!ZSTD_maxCLevel+22696e
[ e1 26 56 40 d5 1c 4e 49:c0 0f 5c c7 0f c6 e4 00 ]
7ff774eb0ab8-7ff774eb0b47 144 bytes - Overwatch!ZSTD_maxCLevel+bd11a8 (+0x9aa83a)
[ ec 81 5e 87 0e 9b 90 b9:49 63 d9 74 0d e8 de 0c ]
7ff774eb0b49-7ff774eb0bb7 111 bytes - Overwatch!ZSTD_maxCLevel+bd1239 (+0x91)
[ 39 fd b7 20 3a 58 e8 c6:c8 0f 59 55 10 0f c6 c1 ]
7ff774eb1883-7ff774eb1901 127 bytes - Overwatch!ZSTD_maxCLevel+bd1f73 (+0xd3a)
[ 27 5d 93 56 03 17 5a ca:0f 57 cd 0f 5c c8 0f 28 ]
7ff774eb1903-7ff774eb1982 128 bytes - Overwatch!ZSTD_maxCLevel+bd1ff3 (+0x80)
[ 6a 25 90 2c 76 d3 86 55:0f 29 41 20 41 0f 28 40 ]
7ff775362796-7ff7753627b2 29 bytes - Overwatch!ZSTD_maxCLevel+1082e86 (+0x4b0e93)
[ 38 e5 30 e0 19 31 8d ed:44 8b 53 18 48 f7 d0 49 ]
7ff7753627b4-7ff775362805 82 bytes - Overwatch!ZSTD_maxCLevel+1082ea4 (+0x1e)
[ 01 45 0f b5 b0 f3 71 11:c1 48 c1 e8 0b 48 33 c1 ]
7ff775362807-7ff775362895 143 bytes - Overwatch!ZSTD_maxCLevel+1082ef7 (+0x53)
[ ad 4f 3b 94 54 8e 57 62:24 85 d2 7e 2d 4c 63 43 ]
1020 errors : !Overwatch (7ff77450627e-7ff775362895)

CONTEXT: (.ecxr)
rax=fffffffffffffffe rbx=000001ff73937698 rcx=00000000ffffffff
rdx=0000000000000004 rsi=000000d4b13ff0f0 rdi=000000d4b13ff0f8
rip=00007ff775362816 rsp=000000d4b13ff090 rbp=000000007e5822c2
r8=00000000000924de r9=000001ff7330a6c8 r10=0000000000000020
r11=000001fe8b102030 r12=000001ff48746320 r13=000001ff7dfd2d40
r14=0000000000000000 r15=00000000000924de
iopl=0 nv up ei ng nz ac pe cy
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010293
Overwatch!ZSTD_maxCLevel+0x1082f06:
00007ff7`75362816 c84803c9 enter 348h,0C9h
Resetting default scope

EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ff775362816 (Overwatch!ZSTD_maxCLevel+0x0000000001082f06)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 000000007e5822ba
Attempt to read from address 000000007e5822ba

PROCESS_NAME: Overwatch.exe

READ_ADDRESS: 000000007e5822ba

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR: c0000005

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: 000000007e5822ba

ADDITIONAL_DEBUG_TEXT: Followup set based on attribute [Is_ChosenCrashFollowupThread] from Frame:[0] on thread:[PSEUDO_THREAD]

STACK_TEXT:
00000000`00000000 00000000`00000000 memory_corruption!Overwatch.exe+0x0


STACK_COMMAND: ** Pseudo Context ** ManagedPseudo ** Value: ffffffff ** ; kb

SYMBOL_NAME: memory_corruption!Overwatch.exe

FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE_c0000005_memory_corruption!Overwatch.exe

IMAGE_NAME: memory_corruption

MODULE_NAME: memory_corruption

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {d885c6ed-888b-0ce2-422b-35e2142b0682}

Followup: MachineOwne

 

[ivanbass1]

Nista, veceras dolazi drug sa celim racunarom pa cemo deo po deo menjati dok ne proradi.. SSD, graficka, ram, cpu.. duga je noc

 

[danilo989]

A WHEA ni traga ni glasa