Šta je novo?

Kako kupovati aplikacije na Google Play?

ed209

Poštovan
Učlanjen(a)
23.02.2021
Poruke
204
Poena
55
Da li neko možda zna kada će i da li će Srbija i RSD biti dodati kao zemlja/valuta sa kojima može kreirati taj Family Library na Google Play?
 

igysa

Čuven
Učlanjen(a)
10.05.2002
Poruke
1,287
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650
Da li neko možda zna kada će i da li će Srbija i RSD biti dodati kao zemlja/valuta sa kojima može kreirati taj Family Library na Google Play?
Google support, nemam reči koji papci- proveo sam puno puno vremena sa njima na četu, zavlačili me sa nekim generičkim glupostima, trošili mi vreme..
pošalješ schreenshot gde se lepo vidi u čemu je problem, koji je tačno error code i oni postavljaju nebulozna pitanja ?!
i mogu ti reći da je moj ticket otvoren već 9ti dan i da još uvek nemaju odgovor, rešenje,.

mislim da oni ne znaju za taj problem, odnosno da je vrlo malo zemalja koje imaju taj problem, kao Srbija,i onda njihov support ne zna kako tačno da postupi.

dopuna ticketa - poslao sam neki dan:
Just to clarify that I am having problem with Family Sharing, exactly with Google Play Family Library - I can not activate it. Sign-up process fails on "Set Up Family Payment method" step.
Error message:The selected currency and Country of RS/RSD are incompatible OR-IDGRA-02
I have created family group few days ago, My account is family manager, I have Visa and Master card set up in the past, and multiple Mastercard payments successfully were done in the past. Also Visa verified payment.
So don't know why Country currency problem happens in this particular case?!


njihov odgovor:
Thank you for writing back to us.
As I have informed you earlier, the issue has been escalated to the specialist team, currently they are reviewing your issue.
I will get back to you once I have an update from them.
If you have any concerns, please feel free to reply to this email and I would be glad to assist you.
 
Vrh Dno